Documentation/Templates
Why templates are reviewed, and what each status means.
To protect sending reputation, templates go through an approval workflow before they can be used for real sends.
| Status | Meaning |
|---|---|
| Not submitted | Still a draft — not yet sent for review |
| Pending | Submitted and waiting on an administrator |
| Approved | Cleared for use in campaigns and flows |
| Rejected | Sent back — review the feedback, edit, and resubmit |
A template that is pending, rejected, or not submitted cannot be used to send. Only approved templates are selectable when you build a campaign.
Administrators review submissions in the admin panel — see Campaign & template review.
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