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Learn & Build

Getting started

  • Introduction
  • Create your account
  • Signing in
  • Your dashboard & navigation

Contacts

  • Contacts & profiles
  • Lists
  • Importing contacts
  • Segments
  • Suppression list

Campaigns

  • Campaigns overview
  • Create & send a campaign
  • A/B testing
  • Reading a campaign's results

Templates

  • Template library
  • Create with AI
  • The template editor
  • Template approval

Automations

  • Built-in flows
  • Custom flows

Analytics

  • Contact Growth
  • Campaign Reports
  • Automation Reports
  • Metrics glossary

Integrations

  • Webhooks

Account & billing

  • Your profile
  • Custom sending domains
  • Plans & pricing
  • Billing, usage & invoices
  • Team & roles

Administration

  • Admin overview
  • Campaign & template review
  • Customers & packages

Documentation/Contacts

Lists

Static groups of contacts you build and add people to.

A list is a static group — a newsletter list, a customer list, an event list. You decide who's in it. (For groups that update themselves based on rules, use segments instead.)

Create a list

1

Open Contacts → Lists

The Lists page shows every list in your account. (Segments have their own page — see Segments.)

2

Click Create List

The create dialog opens.

3

Name it and save

Enter a list name and confirm. It appears in the table straight away.

The Create List dialog

Creating a list

The lists table shows each list's Name, Type, Members, Created date, and Actions.

The Lists page

Your lists

Inside a list

Click a list to open it. It has three tabs:

TabWhat's there
MembersThe contacts in this list, with a live count. Search, add, or remove members.
ImportsThe history of every CSV upload into this list, with status and error downloads.
WebHookEvents imported into this list from your webhooks — see Webhooks.
A list opened to the Members tab

Inside a list

Using a list

Lists are what you send to. Pick one as the audience of a campaign, or use Added to list as the trigger that starts an automated flow.

💡

Keep lists meaningful rather than numerous. One well-maintained newsletter list plus a few segments usually beats a dozen overlapping lists you can't remember the purpose of.

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Contacts & profiles

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Importing contacts

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Contact support

On this page

  • Create a list
  • Inside a list
  • Using a list